Department: Operations
Reports To: Director of Operations
FLSA Status: Nonexempt
Date: January 1, 2019   

Principal Function: The Sales and Project Coordinator is responsible to provide day-to-day administrative support to sales and project teams.

Essential Duties and Responsibilities:

1. Collects key documents from clients and sets up projects.
2. Maintains project records, checklists, status reports.
3. Coordinates project team meetings.
4. Assists with project billing and invoicing, following up with clients.
5. Provides administrative support to project teams with client-specific requirements.
6. Answers and routes inbound sales calls.
7. Drafts initial proposals using a template.
8. Assists sales team with management of company CRM.
9. Prepares presentation materials and requested branded merchandise.
10. Assists with onboarding new employees, as needed.
11. Additional responsibilities as assigned.

Supervisory Responsibilities: The job is an individual contributor role.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of PrecisionPoint, Inc. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Company-Related Competencies: To perform this job successfully, all employees working at PrecisionPoint, Inc. should demonstrate the following competencies:

• Interpersonal Skills – Focuses on solving conflict; Maintains confidentiality; Listens to others; Practices emotional intelligence; Remains open to others’ ideas and is willing to try new things.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with challenging topics.
• Customer Service – Manages difficult customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works ethically and with integrity; Upholds organizational values.

Job-related Competencies – To perform this job successfully, employees in this job should demonstrate the following competencies:

• Oral and Written Communication – Speaks clearly and persuasively in positive or negative situations; Active listening skills; Practices emotional intelligence; Remains open to others’ ideas and tries new things; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Professionalism – Approaches others in a professional manner; Able to handle pressure; Treats others with respect and consideration; Accepts responsibility for personal actions; Follows through on commitments.
• Planning and Organization – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other resources and their tasks; Develops realistic action plans.
• Dependability – Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
• Organizational Support – Follows policies and procedures; Completes tasks correctly and on time; Supports Company’s goals and values; Benefits Company through outside activities.

Education and/or Experience: Associate’s Degree (A.A.) or equivalent from a two-year college or technical school; or two-years related experience and/or training; or equivalent combination of education and experience is required.

Other Skills and Abilities: The following skills and abilities are required.

• The ability to meet PrecisionPoint, Inc.’s CORE value system of Keeping it Real, Small Things Matter, Own the Outcome, and Deliver the WOW.
• An in-depth knowledge of the Company’s workflow and operating procedures.
• Computer software skills including: Microsoft Outlook, SharePoint, Word, Excel, PowerPoint, BlueBeam Revu System, and CORE Project Management.
• The use of company websites/applications including but not limited to: pipedrive.com, www.vonage.com, www.smartsheet.com, www.usetallite.com, www.fedex.com, www.box.com, www.pi.predictiveindex.com
• The ability to continually prioritize and re-direct individual and shared competing tasks.
• The ability to relate to people at all levels of an organization with excellent oral and written communication skills.
• The ability to make sound and rational decisions including exercising independent judgment within established guidelines.
• The ability to read, to analyze, and to interpret complex data.
• The ability to track information and record accurately.
• The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment.
• The ability to speak, read and write in English is required.
• The ability to read an architectural floor plan is desired.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or fee; talk or hear; and lift and/or move up to 25 pounds. The employee is frequently required to sit; reach with hands and arms; climb or balance; stoop, kneel, and crouch or crawl.

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is frequently exposed to working near moving mechanical parts, vibration, and the risk of electrical shock when working with office equipment. The noise level in the work environment is usually quiet to moderate.

While the offices of PrecisionPoint, Inc. are usually open from 8:00 a.m. to 5:00 p.m., Monday through Friday, this position may require work beyond these hours and on the weekends, as needed. This job may require the ability to drive a Company-owned vehicle and/or drive one’s own vehicle on Company business. Thus, a valid driver’s license and a demonstrated safe driving record are required.

The equal employment opportunity policy of Precision Point, Inc. provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. PrecisionPoint Inc., hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

PrecisionPoint, Inc., reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates.

PrecisionPoint, Inc., also provides a work environment in which each associate is able to be productive and work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Job Title:              3D Solutions Specialist
Department:        Operations
Reports To:         Mobile Mapping Project Lead
FLSA Status:       Exempt
Date:                     January 1, 2019   

Principal Function: The 3D Solutions Specialist is responsible to capture 3D Scan Data at client sites, process the data, and deliver the customized file structures to the client. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Essential Duties and Responsibilities:

1. Works with the Project Manager to schedule pre-project handoffs and post-project reviews to understand the budget and performance.
2. Posts process and aligns the data captured using the processes developed by PrecisionPoint Inc.
3. Mobilizes scanners and survey tools for active projects.
4. Records field data using high definition laser scanners.
5. Recognizes field issues and communicates with the project stakeholders to achieve a mutually acceptable resolution.
6. Communicates with client on expectations and on-site matters on a professional and timely basis.
7. Delivers project to client after management review.
8. Plans daily activities to meet productivity goals set by the Project Managers.
9. Ensures security of all data sets and follows back-up procedures.
10. Documents field notes daily in accordance with the operating handbook.
11. Submits daily time and expense reports to track project profitability.
12. Streamlines communication with project team on the status of project milestones involved in Capture 3D scanning, FARO Technologies Scene Registration, Control, Reality Capture (ReCap), Virtual Project Viewer (VPV),
13. Maintains proper care of Company-owned equipment and accessories.
14. Ensures security and safety for all Company-owned equipment and accessories and follows all reporting procedures for equipment damage or theft.
15. Additional responsibilities as assigned.

Supervisory Responsibilities: The job is an individual contributor role.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of PrecisionPoint, Inc. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Company-Related Competencies: To perform this job successfully, all employees working at PrecisionPoint, Inc. should demonstrate the following competencies:

• Interpersonal Skills – Focuses on solving conflict; Maintains confidentiality; Listens to others; Practices emotional intelligence; Remains open to others’ ideas and is willing to try new things.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with challenging topics.
• Customer Service – Manages difficult customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works ethically and with integrity; Upholds organizational values.

Job-related Competencies – To perform this job successfully, employees in this job should demonstrate the following competencies:

• Oral and Written Communication – Speaks clearly and persuasively in positive or negative situations; Active listening skills; Practices emotional intelligence; Remains open to others’ ideas and tries new things; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Dependability – Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Organizational Support – Follows policies and procedures; Completes tasks correctly and on time; Supports Company’s goals and values; Benefits Company through outside activities; Supports affirmative action and respects diversity.

Education and/or Experience: One-year certificate from college or technical school; or three to six-months related experience and/or training; or equivalent combination of education and experience. Specific company and industry training will be provided.

Other Skills and Abilities: The following skills and abilities are required. 

• The ability to meet PrecisionPoint, Inc.’s CORE value system of Keeping it Real, Small Things Matter, Own the Outcome, and Deliver the WOW.
• An in-depth knowledge of the Company’s workflow and operating procedures.
• A working knowledge of land surveying.
• A working knowledge of Capture 3D scanning, FARO Technologies Scene Registration, Control, Reality Capture (ReCap), and Virtual Project Viewer (VPV).
• Computer software skills including: Microsoft Outlook, Word, Excel, PowerPoint, Adobe AutoCAD, and EdgeWise building modeling tools.
• The ability to relate to people at all levels of an organization with excellent oral and written communication skills.
• The ability to make sound and rational decisions including exercising independent judgment within established guidelines.
• The ability to read, to analyze, and to interpret complex data.
• The ability to securely carry Company-owned equipment including, but not limited to: scanner, tripod, spheres, total station, and laptop, while on client-owned property.
• The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment.
• The ability to speak, read and write in English is required. Spanish is desired.
• The ability to travel 50-75% of the time.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or fee; talk or hear; and lift and/or move up to 50 pounds. The employee is frequently required to sit; reach with hands and arms; climb or balance; stoop, kneel, and crouch or crawl.

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is frequently exposed to working near moving mechanical parts.  The employee is occasionally exposed to wet or humid conditions (non-weather), working in high, precarious places, fumes or airborne particles’ outdoor weather conditions; extreme cold (non-weather); extreme heat (non-weather); and the risk of electrical shock when working with equipment. The noise level in the work environment is usually moderate to very loud.

While the offices of PrecisionPoint, Inc. are usually open from 8:00 a.m. to 5:00 p.m., Monday through Friday, this position may require work beyond these hours and on the weekends, as needed. It also may require occasional long-distance travel. This job requires the ability to drive a Company-owned vehicle and/or drive one’s own vehicle on Company business. Thus, a valid driver’s license and a demonstrated safe driving record are required.

The equal employment opportunity policy of Precision Point, Inc. provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. PrecisionPoint Inc., hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

PrecisionPoint, Inc., reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates.

PrecisionPoint, Inc., also provides a work environment in which each associate is able to be productive and work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Job Title:               Sales Account Manager
Department:        Sales
Reports To:          CEO
FLSA Status:        Exempt
Date:                       March 1, 2019      

Principal Function: Create opportunities on behalf of the company to utilize a new innovative 3D Indoor Mobile Mapping Solution that provides a “3D Digital Twin” of a client’s building and infrastructure assets used for design, construction, operations, and facility management.   

Essential Duties and Responsibilities:

1. Develop your geographic area (Midwest states) to ensure a robust pipeline of opportunities. 
2. Develop persuasive approaches that will convince potential clients to procure the company’s innovative indoor mapping services over other technologies and solutions.
3. Master thorough knowledge of the market, the services the company can provide, and of the company’s competitors.
4. Prepare proposals and pricing that speak to client’s needs, concerns, and objectives.
5. Handle objections by clarifying, emphasizing agreement and working through differences to a positive conclusion.  
6. Use a variety of styles to persuade or negotiate appropriately.
7. Maintain a high level of integrity and ethics to maintain the company’s reputation in the 3D reality capture industry.
8. Set up meetings between client decision makers and company’s practice leaders/Principals. 
9. Advise ownership on business trends with a view to developing and maintaining market share and potential growth areas. 
10. Identify and develop the company’s unique selling propositions and differentiators. 
11. Master a thorough understanding of the company’s capabilities and align them with the company strategic goals.
12. Provide occasional customer support and troubleshooting of issues; support the Operations team in resolving problems.
13. Manage the sales cycle and accurately forecast monthly and quarterly sales opportunities.
14. Identify trends and target services to be used in prospecting for new sales.
15. Log daily activities, sales calls, leads, prospects, proposals, and pertinent client information into CRM tool.
16. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks. Provide feedback to ownership on market and creative trends.
17. Achieve or exceed annual sales quota with assigned quarterly revenue objectives.
18. Other duties as assigned.

Supervisory Responsibilities: The job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of PrecisionPoint, Inc. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Company-Related Competencies: To perform this job successfully, all employees working at PrecisionPoint, Inc. should demonstrate the following competencies:

• Interpersonal Skills – Focuses on solving conflict; Maintains confidentiality; Listens to others; Practices emotional intelligence; Remains open to others’ ideas and is willing to try new things.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with challenging topics.
• Customer Service – Manages difficult customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works ethically and with integrity; Upholds organizational values.

Job-related Competencies - To perform this job successfully, employees in this job should demonstrate the following competencies: :

1. Enthusiasm and passion for the technology industry ideally in the areas of CAD/BIM, LIDAR, Industry 4.0, facility management, IoT, and construction technology enabling you to understand and explain technical concepts to customers what can be done with PrecisionPoint’s professional services.
2. Demonstrated success in a consultative sales role providing solutions and collaborating with technical teams. 
3. Creativity and resourcefulness in identifying new customer leads and generating further potential with existing customers
4. Skillfully managing your sales pipeline and producing reliable forecasts. 
5. Experience developing and writing Proposals and Quotes.   
6. A desire to improve and shorten the sales cycle, develop new market niches, and continually seek opportunities
7. Exceptional presentation skills both in-person and using virtual online meeting tools
8. A competitive and professionally assertive personality
9. Present an image that mirrors that of the client and adaptable working in a variety of environments
10. Exceptional communication skills (spoken and written)
11. Strong listening skills to understand and develop solutions that align with company capabilities and customers’ needs
12. Demonstrated success in a consultative sales role providing technical solutions and collaborating with technical teams
13. A Bachelor’s degree in business or a STEM discipline is preferred
14. Willingness to travel extensively across your region to meet clients in person
15. A valid US driver’s license

Education and/or Experience: Bachelor’s degree (B.A./B.S.) in sales management, business administration, or other related field from a four-year college or university; or five-years related experience and/or training; or equivalent combination of education and experience is required. Previous sales experience is required.  Experienced sales account manager with appropriate industry experience is desired.

Other Skills and Abilities: The following skills and abilities are either required or desired.

• A working knowledge of the Company’s workflow and operating procedures is required.
• The ability to be energetic, creative and forward-thinking is required.
• The ability to relate to people at all levels of an organization with excellent oral and written communication skills is required.
• The ability to make sound and rational decisions including exercising independent judgment within established guidelines is required.
• Strong negotiation skills with experience in the preparation of proposals and contracts are required.
• A strong knowledge of the sales process to include prospecting, relationship management, selling, and closing the sale are required.
• Excellent organizational and time management skills are required.
• The ability to read, to analyze, and to interpret complex documents is required.
• The ability to monitor the competition and the marketplace is required.
• The ability to make effective and persuasive speeches and presentations about the Company and industry topics is required.
• The ability to log daily activities, sales calls, leads, prospects, proposals, and other pertinent client information into the PipeDrive management tool is required.
• Computer software skills including Microsoft Outlook, Word, Excel, PowerPoint, and Adobe are required. Experience with NavVis mapping and navigation is desired.
• The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment is required.
• The ability to speak, read and write in English is required. Spanish is desired.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; use hands to finger, handle, or feel; and walk. The employee is occasionally required to lift and/or move up to 25 pounds.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

The noise level in the work environment is usually quiet to moderate.

While the offices of PrecisionPoint, Inc. are usually open from 8:00 a.m. to 5:00 p.m., Monday through Friday, this position may require work beyond these hours and on the weekends, as needed. It also may require occasional long-distance travel. This job requires the ability to drive a Company-owned vehicle and/or drive one’s own vehicle on Company business. Thus, a valid driver’s license and a demonstrated safe driving record are required.

The equal employment opportunity policy of Precision Point, Inc. provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. PrecisionPoint Inc., hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

PrecisionPoint, Inc., reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates.

PrecisionPoint, Inc., also provides a work environment in which each associate is able to be productive and work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.